Fine words from our favorite customers.
Artisan was professional, reliable, highly skilled, orderly and transparent with all the associated costs for our project. They did an amazing job at restoring our 120 year old oak parquet flooring in our living room. The wood & grain cuts were matched perfectly and all the restoration work, including repair of the damaged areas was excellent. Artisan provided us with a breakdown of all the costs and very accurate billing of “actual” hours worked. They were on time and all communications were prompt and professionally handled. Hard to find contractors who work like this. In summary, we are very satisfied with the work performed and look forward to contracting Artisan in the future for our dining room and hallways. As a plus & BIG thanks- they were very mindful with our cats, who like to inspect and run through open doors. Truly a pleasure to work with.
Steve recently completed water damage repairs to a section of our engineered wood flooring. He came across as a real pro. His experience, artistic sensibility, craftsmanship and attention to detail were all evident throughout the process. Further, he carefully constructed a plastic poly sheeting enclosure around the work area to both control dust and alleviate any Covid exposure concerns. We’re exceptionally pleased with the quality of the finished product and would highly recommend Steve’s services to others.
Steve and team were extremely professional and did wonderful job on our hardwood refinishing project. We had a large project with a tight deadline. The team responded quickly to our needs and worked hard to get job done. The results are gorgeous and we’ll enjoy them for years to come.
I had a great experience with Steve Albert at Artisan Hardwood Flooring installing 1800 sq ft of hardwood into a condo I had just bought. I didn’t know anything about hardwood floors. I asked Steve to give me a list of a few vendors, I picked one based on reviews. He met me at the showroom and he helped narrow down choices based on price, aesthetics and installation factors that I wouldn’t know anything about. Then the fun began. The project was delayed since the material was a few weeks late arriving. This caused some conflicts with other work I was having done, but Steve was very flexible. Also, since the condo is on a high floor of a large building there was constant contention for the freight elevator. Steve basically swung with the punches all the way though the project. The end result is great; he was attentive to the schedule all the way through; charged me almost exactly what he had estimated up front even though there were some changes in the middle; and he’s been responsive on a couple very small issues after the project was done. I’d highly recommend Artisan Hardwood Floors for a floor project.
Steve has worked on two projects for me- one several years ago (refinishing a row house pine subfloor) and then just recently (new floors)– both turned out beautifully. For the refinishing job he was able to deal with poor/very challenging conditions in some areas of the floor with amazing results. Highly recommended!
5 stars to Steve and his team! They did a terrific job reflooring our entire condo. They were thorough, careful and professional throughout and the finished product looks great! I highly recommend Steve and Artisan Wood Flooring for your next flooring or refinishing job.
I highly recommend Artisan Wood Floors.
Steve Albert and his team refinished the floors in the dining room, living room, and stairs, and installed new wood floors on the 2nd and 3rd floors of my circa 1890’s home. Steve’s advice on what wood to select for the new floors was invaluable. He provided clear information on the options. He communicated well on the progress and any issues encountered during the project and how they were being addressed. From the estimate through project completion, he was thorough. This was especially important, as I was on the west coast while the work was being done.
The resulting floors are beautiful. Steve and his team, are truly artisans.
Working with Steve and his team was a great experience! They did amazing work in my home. I had old carpet removed, new hardwood floors installed and my pine steps refinished. They were always prompt and did a good clean up job. Steve is honest, trustworthy and communicates with you during the whole process. I would highly recommend and use them again!
Steve and his crew did a terrific job of refinishing our kitchen floor, matching the transition to our other hardwood flooring with barely any difference noticeable. Great workmanship, courtesy on the job and very low dust creation!
From the moment I meant the owner Steve I knew I wanted to him to do my floors. After placing calls into various contractors, he was the only one who came to my home to look at the floors, assess the situation, take measurements and chat with me about expectations. Throughout the process Steve was informative, helpful and considerate. He and his team took such care to make sure the repairs were done correctly and the refinishing came out beautifully. I felt my home was in good hands the entire time and I am thrilled with the end result. HIGHLY recommend.
Steve and his team did a fantastic job of installing and refinishing our floors. He was extremely responsive and answered all of our questions before and during the process. He was incredibly knowledgeable and helped us make the best decisions for the project. We would absolutely use Artisan Floors again and highly recommend them. They were extremely professional, were very transparent about all costs, did superb work, and finished ahead of schedule.
Steve and his crew are true professionals. We’ve used their services twice for refinishing and sealing the wood floors at our business. They have worked with our schedule, always exceed expectations, and work super clean. Steve is thoughtful and communicative, always taking the extra time to provide excellent service to accompany the excellent product.
Excellent craftmanship, great communication, nice people, worked well with us, our schedule, our dog. Great cleaning.
Steve was great to work with – kept us informed, asked questions when he had them, and was very careful about cleaning up after the work was done. We would definitely work with him again!
Made our 100 y/o wood floors look like nice 100 y/o wood floors!